We analyzed Norton 360 to find out whether it can detect threats in all of the of their invisible locations. The program defaults into a quick diagnostic, which got seven or so minutes and searched ten 1, 000 items. I was Our site qualified to detect the most common malware risks with this software. However , we had to wait nearly five hours for the complete scan. Even though the program has a long time to scan our computers, we were able to find out if it had revealed any of each of our computers’ problems.
Norton offers online support via email and chat. The knowledgebase is extensive, with small videos for every single topic. The helpline exists 24 hours a day, seven days a week. The live chat feature can help resolve challenges quickly, and it doesn’t slow down the computer while it’s in use. Despite becoming an online item, Norton will not offer cellphone support. Naturally lack, the web support center does have a dedicated mobile line for customers.
The company possesses a separate page dedicated to its customer care. It includes a search bar with respect to users to look for specific problems. The FAQs are exhaustive, but avoid expect to find answers to complex issues in this article. While the live chat option is useful, the email support feature is much less helpful. The absence of a phone path, while practical, may not always end up being sufficient for a few issues. For the best customer support, really better to choose the free release of the anti-virus software.